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Rate Limit Exceeded

Code​

  • code: rate_limit_exceeded
  • status: 429
  • url: https://developers.glean.com/errors/rate-limit-exceeded

What It Means​

The caller has sent too many requests in a time window.

Common Causes​

  • The integration is sending bursts without throttling.
  • Multiple workers are sharing the same token or tenant limit.
  • Automatic retries are amplifying traffic.

How To Resolve​

Client Actions​

  • Back off before retrying.
  • Add client-side throttling and jitter.
  • Avoid retry loops that ignore rate-limit responses.

Retry Guidance​

Retry after waiting. Use exponential backoff with jitter.

Example Response​

{
  "type": "https://developers.glean.com/errors/rate-limit-exceeded",
  "title": "Rate Limit Exceeded",
  "status": 429,
  "detail": "Human-readable explanation specific to this occurrence.",
  "code": "rate_limit_exceeded",
  "documentation_url": "https://developers.glean.com/errors/rate-limit-exceeded",
  "request_id": "req_7f8a9b0c1d2e"
}