Third-Party Cookie Management
Understanding browser third-party cookie policies and their impact on Glean functionality
Major browsers like Safari, Firefox, and Chrome (including Chromium-based browsers like Edge) have added or are planning to add restrictions to third-party cookie usage. This change entails replacing third-party cookie usage patterns by web browsers with a new partitioned cookie type or blocking them entirely.
Browser Cookie Policies
Google Chrome has announced plans to move towards a more privacy-focused web environment with initiatives like the Privacy Sandbox, which aims to provide personalization while protecting user privacy. Google is planning to introduce a new experience in Chrome that lets people make an informed choice that applies across their web browsing, including (but not limited to) third-party cookie usage.
Mozilla Firefox and Apple’s Safari have already implemented strict third-party cookie blocking by default:
- Safari uses Intelligent Tracking Prevention (ITP) to block cookies used by advertisers to track users across sites
- Firefox uses Enhanced Tracking Protection (ETP) for similar functionality
- Other Chromium-based browsers, like Microsoft Edge, are expected to follow Chrome’s implementation
Impact on Glean Functionality
Since Glean is embedded on customers’ websites, it is classified as a third-party and this change can have an impact on critical workflows. Glean’s embedded widgets and other functionalities rely on third-party cookies for authenticating users and these would be affected if third-party cookies are blocked.
Granting Cookie Access
Glean has an inbuilt flow that requests users for third-party cookie access if needed. After login, you will see the following screen:
To grant access:
- Click on “Allow Cookies”
- You will see a browser prompt:
Browser prompt for third-party cookie access
- Click on “Allow” to grant Glean access to third-party cookies
- Glean will complete the login process successfully
Frequently Asked Questions
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